Privacy Policy

Purpose and Scope of Information Collection

Hungphatlaptop.com does not sell, rent, or trade customer personal information. We use your information internally and share it only as necessary with the parties specified under “Personal Data Protection” below (such as Google, Microsoft, and shipping carriers).

When you contact us to register for a service, the personal information we collect includes:

• Full name
• Address
• Phone number
• Email

In addition to personal details, service-related information includes:

• Product name
• Quantity
• Delivery and receipt timeframe

Scope of Information Use

Personal information collected will be used by Hungphatlaptop.com internally only, for one or all of the following purposes:

• Customer support.
• Providing service-related information.
• Processing orders and delivering services and information through the website per your request.
• Sending information on new products, services, upcoming events, or recruitment notices if you subscribe to email updates.

Additionally, we will use the information you provide to support customer account management, as well as confirm and execute financial transactions regarding your online payments.

Information Retention Period

For personal information, Hungphatlaptop.com deletes this data only upon customer request. Please send an email to info@hungphatlaptop.com with the subject line “Request for Data Deletion,” including the phone number or email address used for your purchase. We will respond within 7 business days.

Entity Collecting and Managing Personal Information

• Hung Phat Laptop Business Household
• Address: 225/30A Thoại Ngọc Hầu, Q. Tân Phú, TP.HCM
• Phone: 0903 134 635
• Website: Hungphatlaptop.com
• Email: PHAMNGUYENPC@GMAIL.COM

Commitment to Customer Personal Data Protection

At Hungphatlaptop.com, safeguarding your personal information is paramount. You can rest assured that the information you provide to us remains confidential. We commit not to share, sell, or rent your personal information to any third party, and will only use your information in the following circumstances:

• Improving service quality for our customers.
• Resolving disputes and complaints.
• When required by law enforcement authorities.

Personal Data Protection

Last updated: November 4, 2026.

Personal data controller: Hung Phat Laptop Trading - Service Company Limited. Enterprise code: 0315535129. Address: 225/30A Thoại Ngọc Hầu, P. Phú Thạnh, TP.HCM. Email for receiving personal data requests: info@hungphatlaptop.com.

Data We Collect and Purposes

Data	When Collected	How It Is Used
Full name, phone number, email, address	When you place an order or create a rewards account	Delivery, warranty, rewards points
Full name, phone number, email, review content, photos, videos	When you submit a product review	Review verification; name, content, photos, and videos are publicly displayed
Full name, phone number, question	When you submit a Q&A question	Answering questions; name and question are publicly displayed once approved
Full name, email, message content	When you submit a contact form	Receiving and responding to inquiries
Name, email, comment content, IP address	When you leave a comment	Displaying comments (name and content are publicly displayed), managing and filtering spam comments
Pages viewed, on-page actions, device	When you visit and have not clicked “Decline” cookies	Analytics, website improvement, measuring advertising effectiveness
IP address, browser information	Each time you visit	Security, defense against attacks and spam

We do not use data for purposes other than those listed in the table above without your prior consent.

Data Recipients

Recipient	Data	Reason
Google (Google Analytics, Google Ads, via Google Tag Manager)	Pages viewed, device	Analytics, measuring advertising effectiveness (unless you decline cookies)
Microsoft (Clarity)	On-page actions	Interface improvement (unless you decline cookies)
Automattic (Akismet)	Comment and form content; email, IP address	Spam filtering
Mailgun	Email, message content	Sending order confirmation emails, replying to inquiries
Google (Gmail)	Email and content you send to us	Receiving and responding to your requests
Shipping carriers	Full name, phone number, address	Delivery

Storage Location and Retention Period

Our website servers and content delivery network (CDN) are located in Vietnam. When data is sent to the overseas parties listed in the section above (Google, Microsoft, Automattic, Mailgun), this constitutes a transfer of personal data abroad.

• Order information: retained for the duration required by accounting and tax laws.
• Rewards accounts: retained until you request account deletion.
• Reviews and Q&A: displayed alongside the product until you request removal.
• Information submitted via the contact form: retained for the time needed to respond to and follow up on your request; you may request earlier deletion.
• Comments: retained alongside the post until you request deletion or the post is removed.
• Analytics and advertising data: retained according to the retention settings in Google Analytics, Google Ads, and Microsoft Clarity. Your cookie choices are remembered for 6 months before asking again.
• Access logs (IP address, browser): retained short term for security purposes, then automatically deleted.

Cookies and Tracking Tools

• Necessary: shopping cart, login session, remembering cookie choices. Always active as they are required for the features you are using.
• Functional (optional): saves your name and email in the browser when you check the “Save my name…” box on the comment form.
• Analytics and advertising: Google Analytics, Google Ads, Microsoft Clarity. Enabled by default, disabled when you click “Decline”.

Information about browsing activity is sensitive personal data. Analytics and advertising tools are enabled by default; if you do not agree, click “Decline” on the cookie notice banner to disable them. You can change your choice at any time via the “Cookie” link at the footer of the page. If you decline, you can still browse and make purchases as usual.

Your Rights

Under the law, you have the right to:

• be informed about how we process your personal data;
• give consent, withhold consent, or withdraw consent;
• view, edit, or request corrections to your data;
• request the provision, deletion, or restriction of processing of your data, or object to processing;
• file complaints, denunciations, lawsuits, or claim damages in accordance with the law;
• stop receiving promotional messages at any time.

How to submit a request: send an email to info@hungphatlaptop.com (for deletion requests, include the subject line “Request for Data Deletion” along with the phone number or email address used for purchase). We will:

• confirm receipt of your request and provide procedural instructions within 2 business days;
• allow viewing, editing, or provide data within 10 days (15 days if a data processor or third party must participate);
• process requests to withdraw consent, restrict processing, or object within 15 days (20 days if a data processor or third party must stop processing);
• delete data within 20 days (30 days if a data processor or third party must participate in deletion).