Policies

Complaint Handling Policy

We accept all complaints

Hưng Phát Laptop accepts all customer complaints related to the use of our company’s services.

Every warranty case

For any warranty case, you are welcome to contact us to complete the warranty procedure.

Complaint resolution time

Complaints are resolved within a maximum of 03 (three) working days from the time the customer’s complaint is received. In cases of force majeure, both parties will negotiate directly.