Users accuse Nvidia of neglecting RTX 3000 and 4000 to focus on fixing RTX 5000
The launch of Nvidia’s RTX 5000 graphics card series was supposed to be a promising technological milestone, but in reality, it has brought significant trouble to users. From Blue/Black Screen of Death (BSOD) errors to game crashes and system instability, these issues began appearing with driver version 572.16 – which was intended to support the new RTX 50 series.
The notable issue is that after Nvidia released a series of driver updates to fix these problems, many RTX 3000 and RTX 4000 users continue to experience errors. Meanwhile, the bug fixes primarily only improve the situation on the RTX 5000, leading many to accuse Nvidia of “ignoring” older card series.
A post on the Reddit (r/hardware) forum has compiled a series of complaints from users of previous RTX generations, showing the widespread and persistent nature of the problem.
Game crashes, BSOD, and performance drops when enabling DLSS Frame Generation
Specifically, user Scotty1992 shared that his RTX 4070 Ti Super TUF constantly crashes while playing Cyberpunk 2077, leading to total system shutdowns. The only solution was to roll back to the old 566.36 driver – which no longer supports certain new features like Half-Life 2 RTX or the latest DLSS updates.
Many others have experienced similar phenomena when using DLSS Frame Generation combined with G-Sync, causing crashes or significant performance drops. Some suggestions suggest that users should disable G-Sync or use older DLSS versions to avoid errors. However, this reduces the gaming experience quality, especially in demanding titles such as:
- Cyberpunk 2077
- Alan Wake 2
- God of War Ragnarok
- Indiana Jones and the Great Circle
Some gamers have even been forced to limit their monitor refresh rate to 60Hz to avoid errors, which goes against the purpose of using high-end graphics cards.
Is Nvidia focusing on fixing RTX 5000 and abandoning old card users?
Since the errors began appearing in February, Nvidia has confirmed they are investigating and continuously releasing driver updates. However, users quickly noticed that the update notes only emphasize improvements for the RTX 5000, without mentioning the RTX 4000 or 3000 series.
This has caused frustration among many, who believe Nvidia is prioritizing new products to protect the sales and image of the RTX 50 series, while users of older cards are being left behind despite still being within the support cycle.
The Reddit and Twitter communities, along with tech forums, have continuously criticized Nvidia for the lack of transparency in communication and support policies. Some users are even considering switching to AMD Radeon or older, more stable GPU generations.
What should users do if they encounter errors with the new driver?
For those using RTX 3000 or RTX 4000 who encounter errors while gaming, some temporary solutions may include:
- Rolling back to driver version 566.36 or versions prior to 572.16
- Disabling G-Sync and trying to run games without DLSS Frame Generation enabled
- Updating BIOS, firmware, and Windows to ensure maximum compatibility
However, all the above methods are merely “stopgap” measures and are not sustainable solutions. Nvidia needs to soon issue an official response, as well as stable driver updates for the entire RTX lineup, not just the RTX 5000.
While waiting, users should follow Nvidia’s official forums or reputable tech channels for the earliest updates on bug fixes. The accusation that Nvidia is biased toward the RTX 5000 is eroding trust within the long-time loyal user community.
